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Diseño de una metodología para la calidad de datos en los sistemas de información CRM manejados en el contact center de Emtelco S.A.
This investigation paper is focused on the importance of counting with consistent information as a fundamental asset for the decision making process and execution of strategies for attracting new clients, maintaining them ...
Propuesta de términos de referencia para la gestión ambiental en el desarrollo de planes parciales en el municipio de Medellín, Antioquia.
In this monograph of degree, a study of some partial plans approved by the mayorship of the city of Medellín for the development ordered and harmonic of some polygons of the municipality was made, in which the referring ...
Efecto contagio entre los spread de los bonos soberanos de Brasil y de Colombia para el período 2001–2006
The globalization had caused a continuous process of change in the financial markets that even allow speaking of financial globalization, fruit of the liberalization politicians and deregulation in this matter, and the ...
Posibilidades para la implementación de un mercado de opciones sobre commodities en Colombia
In the last years the markets of derivatives have had a summit better than expected, which has extended enough the possibilities of investment. Now well on this market of derivatives is pretended to diversify the risk with ...
Modelo de gestión del conocimiento para el Politécnico Colombiano Jaime Isaza Cadavid
Knowledge Management at the Politecnico Jaime Isaza Cadavid, has been framed in a model that allows its development not only educated but advances in the knowledge era, seeking to generate added value through their players ...