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Factors influencing citizens’ adoption of e-government: an empirical validation in a Developing Latin American Country

dc.contributor.authorRamirez-Madrid J.P
dc.contributor.authorEscobar-Sierra M
dc.contributor.authorLans-Vargas I
dc.contributor.authorMontes Hincapie J.M.
dc.date.accessioned2024-07-31T21:06:57Z
dc.date.available2024-07-31T21:06:57Z
dc.date.created2024
dc.identifier.issn14719037
dc.identifier.urihttp://hdl.handle.net/11407/8427
dc.descriptionThis study identifies the factors influencing citizens’ adoption of e-government in a distrustful region–where service complexity to prevent fraud and corruption is accepted–and bridges the gap in the relevant body of literature. We selected the Unified Theory of Acceptance and Use of Technology, extended with trust factors, using data from 362 respondents, to study an e-government service, in Colombia, a developing country. Trust was the primary influencing factor, followed by cost-benefit expectancy and facilitating conditions. While government support did not influence behavioural intention, the latter remained a strong predictor of use, even though facilitating conditions had no influence. © 2022 Quipux SAS.
dc.language.isoeng
dc.publisherTaylor and Francis Ltd.
dc.relation.isversionofhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85131005482&doi=10.1080%2f14719037.2022.2078500&partnerID=40&md5=ee189488937975a107fd14ebc9d01f58
dc.sourcePublic Management Review
dc.sourcePublic Manage. Rev.
dc.sourceScopus
dc.subjectAdoption of e-governmenteng
dc.subjectmodified UTAUT modeleng
dc.subjectPublic serviceeng
dc.subjectStructural equation modellingeng
dc.titleFactors influencing citizens’ adoption of e-government: an empirical validation in a Developing Latin American Countryeng
dc.typearticle
dc.rights.accessrightsinfo:eu-repo/semantics/restrictedAccess
dc.publisher.programAdministración de Empresasspa
dc.type.spaArtículo
dc.identifier.doi10.1080/14719037.2022.2078500
dc.relation.citationvolume26
dc.relation.citationissue1
dc.relation.citationstartpage185
dc.relation.citationendpage218
dc.publisher.facultyFacultad de Ciencias Económicas y Administrativasspa
dc.affiliationRamirez-Madrid, J.P., Centre of Studies in Digital Government and Mobility, Quipux, Medellín, Colombia, School of Economic and Administrative Sciences, Universidad de Medellín, Medellín, Colombia
dc.affiliationEscobar-Sierra, M., School of Economic and Administrative Sciences, Universidad de Medellín, Medellín, Colombia
dc.affiliationLans-Vargas, I., Centre of Studies in Digital Government and Mobility, Quipux, Medellín, Colombia
dc.affiliationMontes Hincapie, J.M., School of Economic and Administrative Sciences, Universidad de Medellín, Medellín, Colombia
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dc.identifier.reponamereponame:Repositorio Institucional Universidad de Medellín
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