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Enterprise architecture in Colombian and Mexican restaurants during the covid-19 pandemic. Multiple intertwined cases [Arquitectura empresarial en restaurantes colombianos y mexicanos durante la pandemia covid-19. Casos múltiples entrelazados]

dc.contributor.authorRave-Gómez E.D
dc.contributor.authorPérez Castañeda S.S
dc.contributor.authorMontoya Agudelo C.A
dc.contributor.authorArias Vargas F.J.
dc.date.accessioned2024-12-27T20:52:17Z
dc.date.available2024-12-27T20:52:17Z
dc.date.created2024
dc.identifier.issn13159984
dc.identifier.urihttp://hdl.handle.net/11407/8741
dc.descriptionThe COVID-19 pandemic brought about a fall in revenue and financial losses for the restaurant industry, leading to the closure of thousands of establishments worldwide. The objective of this work was to analyze the business transformations carried out by a group of Colombian and Mexican restaurants to resist the pandemic crisis, based on the four layers of business architecture. The methodology that was applied was the study of multiple intertwined cases, with a sample of six restaurants, three from Colombia and three from Mexico, analyzing the differences, similarities and patterns in the changes made. The results revealed that significant changes took place in the layers of business architecture and application architecture. Furthermore, the key factors that kept restaurants active in the market were innovation, training, and a focus on technology platforms. © 2024, Universidad del Zulia. All rights reserved.
dc.language.isospa
dc.publisherUniversidad del Zulia
dc.relation.isversionofhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85198957945&doi=10.52080%2frvgluz.29.e11.19&partnerID=40&md5=94cba5f3de76601782d1f549be8eaf1a
dc.sourceRevista Venezolana de Gerencia
dc.sourceRev. Venez. Gerencia
dc.sourceScopus
dc.subjectBusiness transformationseng
dc.subjectCovid 19eng
dc.subjectEnterprise architectureeng
dc.subjectRestaurantseng
dc.titleEnterprise architecture in Colombian and Mexican restaurants during the covid-19 pandemic. Multiple intertwined cases [Arquitectura empresarial en restaurantes colombianos y mexicanos durante la pandemia covid-19. Casos múltiples entrelazados]eng
dc.typeArticle
dc.rights.accessrightsinfo:eu-repo/semantics/restrictedAccess
dc.publisher.programAdministración de Empresas
dc.type.spaArtículo de revista
dc.identifier.doi10.52080/rvgluz.29.e11.19
dc.relation.citationvolume29
dc.relation.citationissue11 Special
dc.relation.citationstartpage327
dc.relation.citationendpage341
dc.publisher.facultyFacultad de Ciencias Económicas y Administrativas
dc.affiliationRave-Gómez, E.D., Facultad de Ciencias Empresariales, Institución Universitaria de Envigado, Envigado, Colombia
dc.affiliationPérez Castañeda, S.S., Universidad Autónoma del Estado de Hidalgo, Escuela Superior de Cd. Sahagún, Mexico
dc.affiliationMontoya Agudelo, C.A., Facultad de Ciencias Económicas, Administrativas y Afines, Universidad Cooperativa de Colombia, Medellín, Colombia
dc.affiliationArias Vargas, F.J., Facultad de Ciencias Económicas y Administrativas, Universidad de Medellín, Colombia
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dc.type.versioninfo:eu-repo/semantics/publishedVersion
dc.identifier.reponamereponame:Repositorio Institucional Universidad de Medellín
dc.identifier.repourlrepourl:https://repository.udem.edu.co/
dc.identifier.instnameinstname:Universidad de Medellín


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