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dc.creatorMauricio Gonzalez
dc.creatorLiliana Gonzalez
dc.description.abstractOpen innovation is the current tendency used by companies in order to get new ideas and accomplish services/products developments. Social networks web 2.0 arise as an attractive alternative to provide simple and powerful mechanisms in which users, customers, providers and other stakeholders can communicate their ideas in a natural way. In this paper an analysis is presented about the technological tools offered by social networks web 2.0 as enabler of interactions in open innovation processes. The survey begins with the detection of collaborative features of social networks. Afterwards, it follows with a list of the most representative social networks according to popularity and academic approaches. A later filter is performed to select the those to study deeply by means of a checklist. The next step eases a results analysis whose goal is to assess the interaction level allowed by each social network. Finally, a set of proposals are generated in order to support open innovation using web 2.0 approaches, among them, a new social network structure which integrates the best interaction practices identified. © 2013 AISTI.eng
dc.titleSurvey of interaction in web 2.0 social networks and its application to support open innovation processes [Estudio de la interacción en redes sociales web 2.0 y su aplicación para apoyar procesos de innovación abierta]spa
dc.typeConference Papereng
dc.contributor.affiliationIngeniería de Sistemas Facultad de Ingeniería, Universidad de Medellín, Medellín, Colombiaspa
dc.subject.keywordopen innovationeng
dc.subject.keywordsocial networkseng
dc.subject.keywordWeb 2.0eng
dc.relation.ispartofenIberian Conference on Information Systems and Technologies, CISTI 2013, Article number 6615767eng

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