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Uso de tecnologías de información y comunicación para la negociación internacional ¿ventaja para las empresas colombianas?

Use of information and communication technologies for international negotiation; advantage for colombian companies?;
Uso de tecnologias de informação e comunicação para a negociação internacional. vantagem para as empresas colombianas?

dc.creatorBaena Rojas, José Jaimespa
dc.creatorCano Arenas, José Alejandrospa
dc.creatorJarrin Quintero, Jairo Albertospa
dc.creatorPérez Arroyave, Hugo Románspa
dc.date.accessioned2017-06-15T21:49:39Z
dc.date.available2017-06-15T21:49:39Z
dc.date.created2014
dc.identifier.citationBaena Rojas, J. J.; Cano Arenas, J. A.; Jarrin Quintero, J. A. & Pérez Arroyave, H. R. (2014). Uso de tecnologías de información y comunicación para la negociación internacional ¿ventaja para las empresas colombianas? Revista Ciencias Estratégicas, 22(32), 279-294.spa
dc.identifier.issn17948347
dc.identifier.urihttp://hdl.handle.net/11407/3338
dc.descriptionEste artículo analiza y reflexiona sobre el uso y las ventajas de las Tecnologías de Información y Comunicación (TIC) en los procesos de negociación internacional de las empresas colombianas, todo ello a partir de un estudio de campo realizado en 380 empresas, soportado por entrevistas telefónicas. De los resultados obtenidos se concluye que en Colombia la mayoría de empresas utilizan, para sus procesos de negociación internacional, TIC genéricas y convencionales, las cuales influyen favorablemente en la negociación, facilitan diversas actividades y ofrecen ventajas asociadas con la construcción de buenas relaciones, obtención de alternativas de contacto y generación de eficiencia entre clientes y proveedores, como también un efecto en la reducción de tiempos totales y gastos de desplazamiento.spa
dc.descriptionThis article analyzes the use and benefits of Information and Communication Technologies (ICT) in the international negotiation processes of Colombian companies, based on a field study conducted in 380 companies, supported by telephone interviews. It is concluded that in Colombia most companies use for their international negotiation processes generic and conventional ICT which favorably influence the negotiation, and facilitate a wide range of activities and offers advantages associated with rapport building, generating efficiency and obtaining different ways to contact customers and suppliers, as well as an effect on the reduction of total time and travel expenses.spa
dc.descriptionEste artigo analisa e reflexiona sobre o uso e as vantagens das Tecnologias de Informação e Comunicação (TIC) nos processos de negociação internacional das empresas colombianas, tudo isso a partir de um estudo de campo realizado em 380 empresas, suportado por entrevistas telefônicas. Dos resultados obtidos se conclui que na Colômbia a maioria de empresas utilizam, para seus processos de negociação internacional, TIC genéricas e convencionais as quais influem favoravelmente na negociação, as quais facilitam diversas atividades e oferecem vantagens associadas com a construção de boas relações, obtenção de alternativas de contato e geração de eficiência entre clientes e provedores, como também um efeito na redução de tempos totais e gastos de deslocamento.spa
dc.language.isospa
dc.publisherUniversidad Pontificia Bolivarianaspa
dc.relation.isversionofhttps://revistas.upb.edu.co/index.php/cienciasestrategicas/article/view/4025/3633spa
dc.sourceRevista Ciencias Estratégicaspa
dc.subjectProductividadspa
dc.subjectTICspa
dc.subjectProcesos de negociaciónspa
dc.subjectinternacionalizaciónspa
dc.subjectColombiaspa
dc.subjectProductivityspa
dc.subjectICTspa
dc.subjectNegotiation and bargaining proceduresspa
dc.subjectInternationalizationspa
dc.subjectColombiaspa
dc.subjectProdutividadespa
dc.subjectTICspa
dc.subjectProcessos de negociaçãospa
dc.subjectInternacionalizaçãospa
dc.subjectColômbiaspa
dc.titleUso de tecnologías de información y comunicación para la negociación internacional ¿ventaja para las empresas colombianas?spa
dc.titleUse of information and communication technologies for international negotiation; advantage for colombian companies?spa
dc.titleUso de tecnologias de informação e comunicação para a negociação internacional. vantagem para as empresas colombianas?spa
dc.typeArticleeng
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.publisher.programNegocios Internacionalesspa
dc.publisher.programEconomíaspa
dc.publisher.facultyFacultad de Ciencias Económicas y Administrativasspa
dc.creator.affiliationBaena Rojas, José Jaime; Universidad de Medellínspa
dc.creator.affiliationCano Arenas, José Alejandro; Universidad de Medellínspa
dc.creator.affiliationJarrin Quintero, Jairo Alberto; Universidad de la Sabanaspa
dc.creator.affiliationPérez Arroyave, Hugo Román; Fundación Universitaria Luis Amigóspa
dc.relation.ispartofesRevista Ciencias Estratégicas. Vol. 22, Núm. 32 (2014) pp. 279-294spa
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dc.identifier.eissn23900024
dc.type.driverinfo:eu-repo/semantics/article


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