Mostrar el registro sencillo del ítem

The co-creation as a strategy to address IT governance in an organization

dc.creatorGonzález, Mauriciospa
dc.creatorGonzález, Lilianaspa
dc.date.accessioned2017-06-15T22:05:18Z
dc.date.available2017-06-15T22:05:18Z
dc.date.created2015
dc.identifier.citationGonzález, M., & González, L. (2015). La co-creación como estrategia para abordar la gobernanza de TI en una organización. RISTI-Revista Ibérica de Sistemas e Tecnologias de Informação, (15), (06) pp. 01-16.spa
dc.identifier.issn16469895
dc.identifier.urihttp://hdl.handle.net/11407/3410
dc.descriptionDentro de los marcos comunes para la Gobernanza de Tecnologías de Información -TI- un principio fundamental es la identificación y satisfacción de las necesidades de los interesados dentro y fuera de las organizaciones. Sin embargo, las propuestas existentes no documentan procedimientos que apoyen dicha ejecución. La co-creación es una estrategia interesante para capturar tales necesidades, generando una visión compartida de las unidades de una compañía. Este artículo propone un método basado en co-creación para ejecutar la fase de identificación de necesidades en un proceso de gobernanza TI. Se detallan cinco componentes que permiten determinar estrategias, tipos de perfiles de los interesados, recursos requeridos durante la puesta en marcha y mecanismos de motivación. Al emplear el método, se evidenció un aumento significativo en el flujo de aportes, así como la creación de estrategias innovadoras para satisfacer las necesidades dentro de una organización en la gobernanza TI.spa
dc.descriptionIn common frameworks for Governance of Information Technology -IT- a fundamental principle is related to identify and meet the needs of stakeholders inside and outside organizations. However, these frameworks do not document procedures to support the implementation. Co-creation is an interesting strategy to capture such requirements, allowing to generate a shared vision of the units of a company. This paper proposes a method based on co-creation to execute the needs identification phase in IT governance process. Five components for determining strategies, types of profiles of stakeholders, resources required for the implementation and motivation mechanisms are detailed. By employing the method, a significant increase in the flow of contributions, as well as creating innovative strategies to meet the needs within an organization in the IT governance were evident.spa
dc.language.isospa
dc.publisherAISTI - Associação Ibérica de Sistemas e Tecnologias de Informaçãospa
dc.relation.isversionofhttp://www.scielo.mec.pt/pdf/rist/n15/n15a02.pdfspa
dc.sourceRISTI - Revista Ibérica de Sistemas e Tecnologias de Informaçãospa
dc.subjectGobernanza TIspa
dc.subjectIdentificación de necesidadesspa
dc.subjectCo-creaciónspa
dc.subjectIT Governancespa
dc.subjectNeeds identificationspa
dc.subjectCo-Creationspa
dc.titleLa co-creación como estrategia para abordar la gobernanza de TI en una organizaciónspa
dc.titleThe co-creation as a strategy to address IT governance in an organizationspa
dc.typeArticleeng
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.publisher.programIngeniería de Telecomunicacionesspa
dc.publisher.programIngeniería de Sistemasspa
dc.identifier.doihttp://dx.doi.org/10.17013/risti.15.1-16 
dc.publisher.facultyFacultad de Ingenieríasspa
dc.publisher.facultyFacultad de Derechospa
dc.creator.affiliationGonzález, Mauricio; Universidad de Medellínspa
dc.creator.affiliationGonzález, Liliana; Universidad de Medellínspa
dc.relation.ispartofesRISTI - Revista Ibérica de Sistemas e Tecnologias de Informação. No. 15, 06, 2015spa
dc.relation.referencesAarikka-Stenroos, L., & Jaakkola, E. (2012). Value co-creation in knowledge intensive business services: A dyadic perspective on the joint problem solving process. Industrial Marketing Management, 41(1), 15-26. doi: http://dx.doi.org/10.1016/j.indmarman.2011.11.008spa
dc.relation.referencesAntikainen, M. (2011). Facilitating customer involvement in collaborative online innovation communities. (PhD), Tampere University, Tampere.spa
dc.relation.referencesCalder, A. (2008). ISO/IEC 38500: the IT governance standard: IT Governance Ltd.spa
dc.relation.referencesCarbonell, P., Rodríguez, A., & Pujari, D. (2009). Customer involvement in new service development: An examination of antecedents and outcomes. Journal of Product Innovation Management, 29(5), 536-550. doi: http://dx.doi.org/10.1111/j.1540-5885.2009.00679.xspa
dc.relation.referencesChen, J.-S., Tsou, H.-T., & Ching, R. K. H. (2011). Co-production and its effects on service innovation. Industrial Marketing Management, 40(8), 1331-1346. doi:http://dx.doi.org/10.1016/j.indmarman.2011.03.001spa
dc.relation.referencesDe Bono, E. (1990). Lateral Thinking: Creativity Step by Step. New York: Harper Colophon.spa
dc.relation.referencesDe Haes, S., Van Grembergen, W., & Debreceny, R. S. (2013). COBIT 5 and enterprise governance of information technology: Building blocks and research opportunities.Journal of Information Systems, 27(1), 307-324. doi: http://dx.doi.org/10.2308/isys-50422spa
dc.relation.referencesDubois, A., & Gadde, L.-E. (2002). Systematic combining: an abductive approach to case research. Journal of Business Research, 55(7), 553-560. doi: http://dx.doi.org/10.1016/S0148-2963(00)00195-8spa
dc.relation.referencesFeltus, C. (2012). Introducing ISO/IEC 38500: Corporate Governance in ICT. ITSMF Jaarcongres 2008, 27-28.spa
dc.relation.referencesGómez, A., & Suárez, C. (2005). Sistemas de información: herramientas prácticas para la gestión empresarial. Madrid: Ra-Ma Editorial.spa
dc.relation.referencesGómez, M., Vicario, B., García, C., & García, A. (2014). Percepciones de los empresarios de Pymes rurales sobre la integración de las TIC. RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação, (E2), 71-84. doi: http://dx.doi.org/10.17013/risti.e2.71-84.spa
dc.relation.referencesGonzález, L. (2012). PROPOSAL OF A MODEL OF INNOVATION PROCESS WITH FOCUS IN CO-CREATION. In G. Gonzalez-Calderón & C. Zapata (Eds.), Innovative ways of knowledge representation and management (Vol., pp. 222). Medellín: Sello Editorial UdeM.spa
dc.relation.referencesGonzalez, L., Gonzalez, M., Echeverri, J., & Urrego, G. (2013, 19-22 June 2013). Method of interaction in open innovation processes incorporating ubiquitous environments and web 2.0 social networks: A baseline architecture. Paper presented at the Information Systems and Technologies (CISTI), 2013 8th Iberian Conference on. González, M., González, L., & Urrego, G. (2012). Non-Functional Requirements of UbiPlatInno: Ubiquitous Platform which supports Co-Creation. Software Engineering: Methods, Modeling, And Teaching, 61.spa
dc.relation.referencesGrossi, L., & Calvo-Manzano, J. A. (2011). Análisis de decisiones en la selección de proveedores de tecnologías de la información: una revisión sistemática. RISTI -Revista Ibérica de Sistemas e Tecnologias de Informação, (8), 67-79.spa
dc.relation.referencesHuber, G. P. (1990). A theory of the effects of advanced information technologies on organizational design, intelligence, and decision making. Academy of management review, 15(1), 47-71.spa
dc.relation.referencesISACA. (2012). Cobit 5: Un Marco de Negocio para el Gobierno y la Gestión de las TI de la Empresa.spa
dc.relation.referencesMagnusson, P., Matthing, J., & Kristensson, P. (2003). Managing user involvement in service innovation. Journal of Service Research, 6(2), 111-124. doi: http://dx.doi.org/10.1177/1094670503257028spa
dc.relation.referencesMEDINA-LOPEZ, C., MARIN-GARCIA, J., & ALFALLA-LUQUE, R. (2010). A methodological proposal for the systematic literature review. WPOM-Working Papers on Operations Management, 1(2), 13-30.spa
dc.relation.referencesPrahalad, C., & Ramaswamy, V. (2004). Co-creation experiences: The next practice in value creation. Journal of Interactive Marketing, 18(3), 5-14. doi: http://dx.doi.org/citeulike-article-id:894137spa
dc.relation.referencesPrahalad, C., & Ramaswamy, V. (2004a). Co-Creation Experiences: The Next Practice in Value Creation. Journal of Interactive Marketing, 18(3).spa
dc.relation.referencesRojas, Y. (2004). Organización de la información: un factor determinante en la gestión empresarial. ACIMED, 12(2), 1-1.spa
dc.relation.referencesSalomonson, N., Åberg, A., & Allwood, J. (2012). Communicative skills that support value creation: A study of B2B interactions between customers and customer service representatives. Industrial Marketing Management, 41(1), 145-155. doi: http://dx.doi.org/10.1016/j.indmarman.2011.11.021spa
dc.relation.referencesSamad, A., Wohlfart, L., & Wolf, P. (2007). Hands-On Knowledge Co-Creation and Sharing: Practical Methods and Tecniques. Stuttgart: KnowledgeBoard.spa
dc.relation.referencesShafer, S. M., Smith, H. J., & Linder, J. C. (2005). The power of business models. Business Horizons, 48(3), 199-207.spa
dc.relation.referencesThagard, P., & Shelley, C. (1997). Abductive reasoning: Logic, visual thinking, and coherence Logic and scientific methods (pp. 413-427): Springer.spa
dc.relation.referencesToo, E. G., & Weaver, P. (2014). The management of project management: a conceptual framework for project governance. International Journal of Project Management, 32(8), 1382-1394. doi: http://dx.doi.org/10.1016/j.ijproman.2013.07.006spa
dc.relation.referencesVan Grembergen, W., & De Haes, S. (2009). Enterprise governance of information technology: achieving strategic alignment and value: Springer Science & Business Media.spa
dc.relation.referencesZhang, Y., & Chulkov, N. (2011). Gestión de la tecnología de la información y las comunicaciones en las organizaciones del sistema de las Naciones Unidas.spa
dc.relation.referencesZutshi, A., Creed, A., Wood, G., & Couchman, P. (2009). Relevance and necessity of standards for ICT governance. Paper presented at the ANZAM 2009: Integration through innovation: program and abstracts of the ANZAM Operations, supply chain and servics management symposium 2009 8th and 10th June 2009 Adelaide, South Australia.spa
dc.identifier.eissn16969895
dc.type.driverinfo:eu-repo/semantics/article


Ficheros en el ítem

Thumbnail

Este ítem aparece en la(s) siguiente(s) colección(ones)

Mostrar el registro sencillo del ítem