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Social networks as a tool to manage information in co-creation processes [Las redes sociales web como herramienta para gestionar información en procesos de co-creación]

dc.creatorGonzález-Palacio L., González-Palacio M., Ortiz-Pabón J.spa
dc.date.accessioned2018-04-13T16:33:34Z
dc.date.available2018-04-13T16:33:34Z
dc.date.created2017
dc.identifier.issn16469895
dc.identifier.urihttp://hdl.handle.net/11407/4553
dc.description.abstractOpen innovation processes employ the co-creation of value for the interaction and collaboration between internal and external agents to the organization. The use of information and communication technologies enables stakeholders distributed geographically and with time constraints to express their ideas anywhere and anytime. Particularly, social networks emerge as an interesting alternative in co-creation, due to they facilitate the involvement of groups identified with the same needs and problems. They also encourage the dynamic exchange of experience in contexts of different kinds of complexity. This research proposes a protocol to select a social network according to specific application scenarios of cocreation of value. The initiative is validated by a real case where is evident that the use of a social network for collective construction promotes synergy between heterogeneous stakeholders.eng
dc.language.isospa
dc.publisherAssociacao Iberica de Sistemas e Tecnologias de Informacaospa
dc.relation.isversionofhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85033587184&doi=10.17013%2fristi.24.57-68&partnerID=40&md5=0e90c12542490d0ce92043cd00e916fbspa
dc.sourceScopusspa
dc.titleSocial networks as a tool to manage information in co-creation processes [Las redes sociales web como herramienta para gestionar información en procesos de co-creación]spa
dc.typeArticleeng
dc.rights.accessrightsinfo:eu-repo/semantics/restrictedAccess
dc.contributor.affiliationIngeniería de sistemas-Facultad de ingeniería, Universidad de Medellín, Carrera 87 Nro. 30-65, Medellín, Colombia; Ingeniería en telecomunicaciones-Facultad de ingeniería, Universidad de Medellín, Carrera 87 Nro. 30-65, Medellín, Colombiaspa
dc.identifier.doi10.17013/risti.24.57-68
dc.subject.keywordCo-creation; Collaboration; Interaction; Open innovation; Social networkseng
dc.publisher.facultyFacultad de Ingenieríasspa
dc.abstractOpen innovation processes employ the co-creation of value for the interaction and collaboration between internal and external agents to the organization. The use of information and communication technologies enables stakeholders distributed geographically and with time constraints to express their ideas anywhere and anytime. Particularly, social networks emerge as an interesting alternative in co-creation, due to they facilitate the involvement of groups identified with the same needs and problems. They also encourage the dynamic exchange of experience in contexts of different kinds of complexity. This research proposes a protocol to select a social network according to specific application scenarios of cocreation of value. The initiative is validated by a real case where is evident that the use of a social network for collective construction promotes synergy between heterogeneous stakeholders.eng
dc.creator.affiliationGonzález-Palacio, L., Ingeniería de sistemas-Facultad de ingeniería, Universidad de Medellín, Carrera 87 Nro. 30-65, Medellín, Colombia; González-Palacio, M., Ingeniería en telecomunicaciones-Facultad de ingeniería, Universidad de Medellín, Carrera 87 Nro. 30-65, Medellín, Colombia; Ortiz-Pabón, J., Ingeniería de sistemas-Facultad de ingeniería, Universidad de Medellín, Carrera 87 Nro. 30-65, Medellín, Colombiaspa
dc.relation.ispartofesRISTI - Revista Iberica de Sistemas e Tecnologias de Informacaospa
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