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Adoption of e-government in Colombia: The importance of government policy in citizens' use of e-government

dc.contributor.authorSánchez-Torres J.A
dc.contributor.authorArroyo-Cañada F.J
dc.contributor.authorVaron-Sandoval A
dc.contributor.authorSánchez-Alzate J.A.
dc.date.accessioned2022-09-14T14:33:26Z
dc.date.available2022-09-14T14:33:26Z
dc.date.created2021
dc.identifier.issn17407494
dc.identifier.urihttp://hdl.handle.net/11407/7371
dc.descriptionThis article aims to describe the key e-government adoption factors for the citizens of Colombia to determine whether government policies aimed at the use of the internet as a tool for the use of e-government are effective. A comprehensive model based on the technology acceptance model theory is proposed, while also introducing the variable of government support. 445 surveys were collected across the country using the internet. The data analysis was conducted through structural equation modelling using PLS 3.0 software. The results show that performance expectations, as well as governmental support and trust, have a great influence on the adoption of e-government. The results confirm that citizens value the policies on virtual connectivity with their public institutions that are being implemented, though the construct of effort expectancy is not validated. This research is one of the first studies in Latin America on the adoption of e-government that proposes a model adapted from technology acceptance theories, and therefore, it is of an exploratory nature. This research is a contribution to public officials and politicians in helping understand the needs of citizens regarding the use of government internet platforms. © 2021 Inderscience Enterprises Ltd.. All rights reserved.eng
dc.language.isoeng
dc.publisherInderscience Publishers
dc.relation.isversionofhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85105143783&doi=10.1504%2fEG.2021.114577&partnerID=40&md5=ef83a41589fcbdfaede671affc2a0067
dc.sourceElectronic Government
dc.titleAdoption of e-government in Colombia: The importance of government policy in citizens' use of e-government
dc.typeArticle
dc.rights.accessrightsinfo:eu-repo/semantics/restrictedAccess
dc.publisher.programMercadeo
dc.type.spaArtículo
dc.identifier.doi10.1504/EG.2021.114577
dc.subject.keywordColombiaeng
dc.subject.keywordCommunication for the developmenteng
dc.subject.keywordCreation of infrastructureseng
dc.subject.keywordEvaluation of technologyeng
dc.subject.keywordInnovation diffusioneng
dc.subject.keywordSocial developmenteng
dc.relation.citationvolume17
dc.relation.citationissue2
dc.relation.citationstartpage220
dc.relation.citationendpage236
dc.publisher.facultyFacultad de Ciencias Económicas y Administrativas
dc.affiliationSánchez-Torres, J.A., Universidad de Medellín, Carrera 87 No 30 - 65, Medellín, Colombia
dc.affiliationArroyo-Cañada, F.J., Department of Business, University of Barcelona, John M. Keynes 1-11, Barcelona, 08034, Spain
dc.affiliationVaron-Sandoval, A., Administration and Organizations Department, Administration Sciences Faculty, University Del Valle, Calle 4B No 36-00, Santiago de Cali, Valle del Cauca, Colombia
dc.affiliationSánchez-Alzate, J.A., Institución Universitaria Esumer, Cl. 76 #80-126, Medellín, Colombia
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dc.type.coarhttp://purl.org/coar/resource_type/c_6501
dc.type.versioninfo:eu-repo/semantics/publishedVersion
dc.type.driverinfo:eu-repo/semantics/article
dc.identifier.reponamereponame:Repositorio Institucional Universidad de Medellín
dc.identifier.repourlrepourl:https://repository.udem.edu.co/
dc.identifier.instnameinstname:Universidad de Medellín


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