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dc.contributor.authorRamirez-Madrid J.P
dc.contributor.authorEscobar-Sierra M
dc.contributor.authorLans-Vargas I
dc.contributor.authorMontes Hincapie J.M.
dc.descriptionThis study identifies the factors influencing citizens’ adoption of e-government in a distrustful region–where service complexity to prevent fraud and corruption is accepted–and bridges the gap in the relevant body of literature. We selected the Unified Theory of Acceptance and Use of Technology, extended with trust factors, using data from 362 respondents, to study an e-government service, in Colombia, a developing country. Trust was the primary influencing factor, followed by cost-benefit expectancy and facilitating conditions. While government support did not influence behavioural intention, the latter remained a strong predictor of use, even though facilitating conditions had no influence. © 2022 Quipux SAS.eng
dc.publisherTaylor and Francis Ltd.
dc.sourcePublic Management Review
dc.titleFactors influencing citizens’ adoption of e-government: an empirical validation in a Developing Latin American Country
dc.publisher.programAdministración de Empresas
dc.subject.keywordAdoption of e-governmenteng
dc.subject.keywordModified UTAUT modeleng
dc.subject.keywordPublic serviceeng
dc.subject.keywordStructural equation modellingeng
dc.publisher.facultyFacultad de Ciencias Económicas y Administrativas
dc.affiliationRamirez-Madrid, J.P., Centre of Studies in Digital Government and Mobility, Quipux, Medellín, Colombia, School of Economic and Administrative Sciences, Universidad de Medellín, Medellín, Colombia
dc.affiliationEscobar-Sierra, M., School of Economic and Administrative Sciences, Universidad de Medellín, Medellín, Colombia
dc.affiliationLans-Vargas, I., Centre of Studies in Digital Government and Mobility, Quipux, Medellín, Colombia
dc.affiliationMontes Hincapie, J.M., School of Economic and Administrative Sciences, Universidad de Medellín, Medellín, Colombia
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dc.identifier.reponamereponame:Repositorio Institucional Universidad de Medellín
dc.identifier.instnameinstname:Universidad de Medellín

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