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Diseño de una metodología para la calidad de datos en los sistemas de información CRM manejados en el contact center de Emtelco S.A.
This investigation paper is focused on the importance of counting with consistent information as a fundamental asset for the decision making process and execution of strategies for attracting new clients, maintaining them ...
Modelo de formación de una memoria organizacional como elemento diferenciador para empresas de servicios en Colombia
With the globalization process and the great peak of the technology and in particular the technology of information, one comes presenting a phenomenon in the organizations which are understanding and giving great importance ...
El “habeas data” en las empresas privadas crediticias de Colombia y su aplicación frente al manejo de la información de las personas naturales
The "Habeas Data" is a fundamental right inherent to the people, established in Colombia in the Political Constitution of 1991, Article 15, considered a right to attend all people to know, update and rectify information ...
Modelo de gestión del conocimiento para el Politécnico Colombiano Jaime Isaza Cadavid
Knowledge Management at the Politecnico Jaime Isaza Cadavid, has been framed in a model that allows its development not only educated but advances in the knowledge era, seeking to generate added value through their players ...