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Diseño del modelo de cultura del servicio para Almacenes Flamingo S.A.
The main objective of this work has been to design a service culture model for Almacenes Flamingo SA focused on transforming behaviors to promote employee commitment to the organization. Based on the need of management of ...
Diseño de una propuesta de un modelo de endomarketing para el restaurante Burger King del Centro Comercial El Tesoro en la ciudad de Medellín para el segundo semestre del año 2015
This work is focuses on retaking the concept of endomarketing as relationship strategy based on the perception that the staff is an internal costumer; the proposal will be developed to the Burger King restaurant of El ...
Diseño de un mapa de experiencia de clientes crédito persona natural para 2015
In the following presentation, we propose an articulated design method based on customer experience or also known as CUSTOMER EXPERIENCE in the internal process of credit to individuals applied for 2015 at a financial ...