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Diseño de una metodología para la calidad de datos en los sistemas de información CRM manejados en el contact center de Emtelco S.A.
This investigation paper is focused on the importance of counting with consistent information as a fundamental asset for the decision making process and execution of strategies for attracting new clients, maintaining them ...
Modelo de gestión del conocimiento para el Politécnico Colombiano Jaime Isaza Cadavid
Knowledge Management at the Politecnico Jaime Isaza Cadavid, has been framed in a model that allows its development not only educated but advances in the knowledge era, seeking to generate added value through their players ...