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Applying rhetorical analysis to processing technical documents

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Author
Manrique-Losada B.
Zapata-Jaramillo C.M.
Venegas-Velásquez R.

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TY - GEN T1 - Applying rhetorical analysis to processing technical documents AU - Manrique-Losada B. AU - Zapata-Jaramillo C.M. AU - Venegas-Velásquez R. UR - http://hdl.handle.net/11407/5772 PB - Eduem - Editora da Universidade Estadual de Maringa AB - Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output. © 2019 Eduem - Editora da Universidade Estadual de Maringa. All rights reserved. ER - @misc{11407_5772, author = {Manrique-Losada B. and Zapata-Jaramillo C.M. and Venegas-Velásquez R.}, title = {Applying rhetorical analysis to processing technical documents}, year = {}, abstract = {Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output. © 2019 Eduem - Editora da Universidade Estadual de Maringa. All rights reserved.}, url = {http://hdl.handle.net/11407/5772} }RT Generic T1 Applying rhetorical analysis to processing technical documents A1 Manrique-Losada B. A1 Zapata-Jaramillo C.M. A1 Venegas-Velásquez R. LK http://hdl.handle.net/11407/5772 PB Eduem - Editora da Universidade Estadual de Maringa AB Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output. © 2019 Eduem - Editora da Universidade Estadual de Maringa. All rights reserved. OL Spanish (121)
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Abstract
Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output. © 2019 Eduem - Editora da Universidade Estadual de Maringa. All rights reserved.
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http://hdl.handle.net/11407/5772
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