Mostrar el registro sencillo del ítem

Applying rhetorical analysis to processing technical documents

dc.creatorManrique-Losada B.
dc.creatorZapata-Jaramillo C.M.
dc.creatorVenegas-Velásquez R.
dc.date2019
dc.date.accessioned2020-04-29T14:53:57Z
dc.date.available2020-04-29T14:53:57Z
dc.identifier.issn19834675
dc.identifier.urihttp://hdl.handle.net/11407/5772
dc.descriptionRhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output. © 2019 Eduem - Editora da Universidade Estadual de Maringa. All rights reserved.
dc.language.isoeng
dc.publisherEduem - Editora da Universidade Estadual de Maringa
dc.relation.isversionofhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85074105786&doi=10.4025%2factascilangcult.v41i1.43382&partnerID=40&md5=34b5ca32042b56fd083eb0d0c50b2986
dc.sourceActa Scientiarum Language and Culture
dc.subjectFunctional
dc.subjectRhetorical discourse analysis
dc.subjectStandard operating procedure
dc.subjectStructural model
dc.titleApplying rhetorical analysis to processing technical documents
dc.typeArticleeng
dc.rights.accessrightsinfo:eu-repo/semantics/restrictedAccess
dc.publisher.programIngeniería de Sistemas
dc.identifier.doi10.4025/actascilangcult.v41i1.43382
dc.relation.citationvolume41
dc.relation.citationissue1
dc.publisher.facultyFacultad de Ingenierías
dc.affiliationManrique-Losada, B., Universidad de Medellín, Cra 87 No. 30-65, Medellín, Colombia; Zapata-Jaramillo, C.M., Universidad Nacional de Colombia, Medellín, Colombia; Venegas-Velásquez, R., Pontificia Universidad Católica de Valparaíso, Viña del Mar, Chile
dc.relation.referencesAskehave, I., Swales, J.M., Genre identification and communicative purpose: A problem and a possible solution (2001) Applied Linguistics, 22 (2), pp. 195-212
dc.relation.referencesAzaustre, A., Casas, J., (1997) Manual De Retórica Española, , Barcelona, ES: Ariel
dc.relation.referencesBakhtin, M., The problem of speech genres (1986) Speech Genres and Other Late Essays, pp. 209-218. , M. Bakhtin, Austin, TX: University Press
dc.relation.referencesBiber, D., (2006) University Language: A Corpus-Based Study of Spoken and Written Registers, , Amsterdam, ND: John Benjamins
dc.relation.referencesBiber, D., Conrad, S., Cortes, V., If you look at ...: Lexical bundles in university teaching and textbooks (2004) Applied Linguistics, 25 (3), pp. 371-405
dc.relation.referencesBiber, D., Conrad, S., Reppen, R., (1998) Corpus Linguistics: Investigating Language Structure and Use, , Cambridge, MA: University Press
dc.relation.referencesBurdiles, G.A., Género Caso Clínico: Organización retórica de su macromovida Relato del Caso en publicaciones médicas chilenas (2016) Revista Signos, 49 (91), pp. 192-216
dc.relation.referencesCabré, M.T., La terminología: Representación y comunicación (1999) Elementos Para Una Teoría De Base Comunicativa Y Otros Artículos, , Barcelona, ES: Univ. Pompeu Fabra
dc.relation.referencesChristie, F., Genre theory and ESL teaching: A systemic functional perspective (1999) TESOL Quarterly, 33 (4), pp. 759-763
dc.relation.referencesConnor, U., (1996) Contrastive Rhetoric: Cross-Cultural Aspects of Second-Language Writing, , Cambridge, MA: Cambridge University Press
dc.relation.referencesEggins, S., (1994) An Introduction to Systemic Functional Linguistics, , London, UK: Pinter
dc.relation.referencesFreedman, A., Medway, P., Locating genre studies: Antecedents and prospects (1994) Genre and the New Rhetoric, pp. 79-101. , A. Freedman, & Medway Ed, Londres: UK: Wiley
dc.relation.referencesGee, J.P., Discourse analysis: What makes it critical? (2000) An Introduction to Critical Discourse Analysis in Education, pp. 19-50. , R. Rogers Ed, Mahwah, NJ: Laurence Erlbaum
dc.relation.referencesGrusenmeyer, D., Developing effective standard operating procedures (2003) Dairy Business Management, 1 (1), pp. 1-7
dc.relation.referencesJameson, D.A., The making of positive meaning (2008) Proceedings Thai Annual Reports during the 1997 Economic Crisis, pp. 80-93. , Pattaya, TH
dc.relation.referencesKarreman, J., Steehouder, M., Effects of declarative information in instructions for use (2003) IEEE International Professional Communication, 1 (1), pp. 29-33
dc.relation.referencesKennedy, G., (2000) An Introduction to Corpus Linguistics, , New York, US: NY Press
dc.relation.referencesManrique, B., Zapata, C.M., Burgos, D., Exploring MWEs for knowledge acquisition from corporate technical documents (2013) Proceedings of the 9th Workshop on Multiword Expressions MWE 2013, pp. 82-86. , Atlanta, GE
dc.relation.referencesMcCarthy, M., Handford, M., Invisible to US: A preliminary corpus-based study of spoken business English (2004) Discourse in the Professions, pp. 167-202. , U. Connor, & T. A. Upton Ed, Amsterdam, ND: Benjamins
dc.relation.referencesMeurer, J.L., Genre as diversity, and rhetorical mode as unity in language use (2002) Revista Ilha Do Desterro a Journal of English Language, Literatures in English and Cultural Studies, 1 (43), pp. 61-82
dc.relation.referencesNickerson, C., The usefulness of genre theory in the investigation of organizational communication across cultures (1999) Document Design, 1 (3), pp. 203-215
dc.relation.references(2014) How to Write Standard Operating Procedure (SOP), , https://www.ces.ncsu.edu/wp-content/uploads/2014/03/how-to-write-an-SOP.pdf, Retrieved from
dc.relation.referencesParodi, G., (2005) Discurso Especializado E Instituciones Formadoras, , Valparaíso, CH: Ediciones Universitarias de Valparaíso
dc.relation.referencesParodi, G., Lingüística de corpus: Una introducción al ámbito (2008) Revista De Lingüística Teórica Y Aplicada, 46 (1), pp. 93-119
dc.relation.referencesParodi, G., Ibáñez, R., Venegas, R., Discourse genres in PUCV-2006 corpus of academic and professional Spanish: Criteria, definitions and examples (2010) Discourse Genres in Spanish: Academic and Professional Connections, pp. 39-68. , G. Parodi Ed, Amsterdam, ND: Benjamins
dc.relation.referencesPrice, B., Set monitoring protocols for SOPs (2001) Dairy Herd Management, 38 (3), pp. 1-8
dc.relation.referencesRenkema, J., En torno a la solución del problema de Orwell en la comunicación gubernamental (2003) Revista Signos, 36 (53), pp. 103-120
dc.relation.referencesSimpson, R., Swales, J., Corpus linguistics in North America (2001) Selections from the 1999 Symposium Ann Arbor, , Arbor, MI: University of Michigan Press
dc.relation.referencesSinclair, J., (1991) Corpus, Concordance, Collocation, , Oxford, UK: Oxford University Press
dc.relation.referencesStup, R., (2001) Standard Operating Procedures: A Writing Guide, , http://extension.psu.edu/animals/dairy/hr/tools-for-dairy-employee-supervisors/ud011, Retrieved from
dc.relation.referencesSwales, J.M., (1981) Aspects of Article Introductions, , Birmingham, UK: University of Aston
dc.relation.referencesSwales, J.M., (1990) Genre Analysis: English in Academic and Research Settings, , Cambridge, MA: University Press
dc.relation.referencesSwales, J.M., (2004) Research Genres: Explorations and Applications, , Cambridge, MA: University Press
dc.relation.referencesTognini-Bonelli, E., (2001) Corpus Linguistics at Work: Studies in Corpus Linguistics, 6. , Amsterdam, ND: John Benjamins
dc.relation.referencesTrosborg, A., (2000) Analyzing Professional Genres, , Amsterdam, ND: Benjamins
dc.relation.referencesVan Dijk, T.A., (2008) Discourse and Context. a Sociocognitive Approach, , Cambridge, MA: Cambridge University Press
dc.relation.referencesVan Nus, M., Business genres and their corporate con-text (1999) Journal of Research and Problem Solving in Organizational Communication: Document Design, 1 (3), pp. 187-197
dc.relation.referencesVenegas, R., Multi-dimensional analysis of the PUCV-2006 corpus of Academic Spanish (2010) Discourse Genres in Spanish: Academic and Professional Connections, pp. 112-134. , G. Parodi Ed, Ámsterdam, ND: Benjamins
dc.relation.referencesWarren, M., So, what have you been working on recently? Compiling a specialized corpus of spoken business English (2004) Discourse in the Professions. Perspectives from Corpus Linguistics, pp. 115-140. , U. Connor, & T. A. Upton Ed, Amsterdam, ND: Benjamins
dc.relation.referencesWieringa, D., Moore, C., Barnes, V., (1998) Procedure Writing: Principles and Practices, , Columbus, Ohio: Battelle Press
dc.relation.referencesYates, J., (1998) Control through Communication: The Rise of System in American Management, , Baltimore, MA: Johns Hopkins University Press
dc.type.versioninfo:eu-repo/semantics/publishedVersion
dc.type.driverinfo:eu-repo/semantics/article


Ficheros en el ítem

FicherosTamañoFormatoVer

No hay ficheros asociados a este ítem.

Este ítem aparece en la(s) siguiente(s) colección(ones)

Mostrar el registro sencillo del ítem