dc.creator | Manrique-Losada B. | |
dc.creator | Zapata-Jaramillo C.M. | |
dc.creator | Venegas-Velásquez R. | |
dc.date | 2019 | |
dc.date.accessioned | 2020-04-29T14:53:57Z | |
dc.date.available | 2020-04-29T14:53:57Z | |
dc.identifier.issn | 19834675 | |
dc.identifier.uri | http://hdl.handle.net/11407/5772 | |
dc.description | Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output. © 2019 Eduem - Editora da Universidade Estadual de Maringa. All rights reserved. | |
dc.language.iso | eng | |
dc.publisher | Eduem - Editora da Universidade Estadual de Maringa | |
dc.relation.isversionof | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85074105786&doi=10.4025%2factascilangcult.v41i1.43382&partnerID=40&md5=34b5ca32042b56fd083eb0d0c50b2986 | |
dc.source | Acta Scientiarum Language and Culture | |
dc.subject | Functional | |
dc.subject | Rhetorical discourse analysis | |
dc.subject | Standard operating procedure | |
dc.subject | Structural model | |
dc.title | Applying rhetorical analysis to processing technical documents | |
dc.type | Article | eng |
dc.rights.accessrights | info:eu-repo/semantics/restrictedAccess | |
dc.publisher.program | Ingeniería de Sistemas | |
dc.identifier.doi | 10.4025/actascilangcult.v41i1.43382 | |
dc.relation.citationvolume | 41 | |
dc.relation.citationissue | 1 | |
dc.publisher.faculty | Facultad de Ingenierías | |
dc.affiliation | Manrique-Losada, B., Universidad de Medellín, Cra 87 No. 30-65, Medellín, Colombia; Zapata-Jaramillo, C.M., Universidad Nacional de Colombia, Medellín, Colombia; Venegas-Velásquez, R., Pontificia Universidad Católica de Valparaíso, Viña del Mar, Chile | |
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dc.type.version | info:eu-repo/semantics/publishedVersion | |
dc.type.driver | info:eu-repo/semantics/article | |