Identificación de oportunidades de mejoramiento del clima organizacional del área de cirugía de la Clínica Las Américas de Medellín

Abstract

This work is aimed at identifying opportunities for improving the organizational climate of the area of surgery Clinic Las Americas in Medellín, using the World Café technique as a strategy to identify the shared perception colleagues on some variables of CO, now cause dissatisfaction labor productivity. To recognize the context of labor climate of the area of surgery, a harmonious development scenario where created an authentic and respectful conversation among a group of collaborators of the unit and representatives of human talent, to make a reading of how they perceive human and physical environment in which the daily work develops, collect information and conduct an analysis of the contents of this information that allowed generate a report with the main achievements, findings in organizational structure, processes and people which was delivered to the area talent with some recommendations and suggested actions from there an intervention plan was managed.