The main objective of this work has been to design a service culture model for Almacenes Flamingo SA focused on transforming behaviors to promote employee commitment to the organization. Based on the need of management of ...

This work has as object to develop a model of qualification supported in a theory of learning as it is the constructivist, with an approach of Andragogía (pedagogy of the adult). In order to develop the model aspects ...

Most of this text is about a detailed selection of some psychosociological and organizational factors which no doubt afect the performance of the employee and the productivity within the organizations. Today, organizational ...

This monograph shows the importance of the implementation of executive coaching within organizations. This style of leadership creates new opportunities for improvement for each of the employees in the personal, family and ...

This work is focuses on retaking the concept of endomarketing as relationship strategy based on the perception that the staff is an internal costumer; the proposal will be developed to the Burger King restaurant of El ...

The generation that is graduating from universities is a generation that is radically different from previous generations, which actually are working in firms. For the purpose of this thesis this generation was born between ...

This work is aimed at identifying opportunities for improving the organizational climate of the area of surgery Clinic Las Americas in Medellín, using the World Café technique as a strategy to identify the shared perception ...

The coaching is a term used originally in the sports has been an adopted child for the organizations to achieve the high performance in the equipments of work by means of the intervention of a "Coach", which he will instruct, ...

This project seeks to understand the urgency of change management in organizations with people, so that they have adequate tools to leaders implement changes in the different processes that occur in companies, for example ...